Get the case study for the inside story of how this leading medical center transformed print and mail operations through ARO’s cost-effective, customer-delighting partnership.
The insourced print center and mailroom services of an internationally renowned medical center in the southwest U.S. were suffering from quality issues, slow delivery, and millions in outsourced print spend. But after ARO took over printing and mail operations, the organization saved more than $4 million over three years, while expanding services.
Download this success story to explore how the institution achieved:
22% reduction in headcount in the print center and mailroom, even with new services added
$1 million in print work recaptured per year from outsource spend by the in-house print center (a significant contributor to the cumulative savings)
98% weekly customer satisfaction – exceeding the 95% target
If you’re ready to explore how ARO can help your organization reduce costs and improve performance through managed services, let’s talk.